Apr 30, 2023
Have you ever wondered how to help customers navigate information in an age of so many people making so many claims? On today’s show Heath Stanfield, Manager of the McAlester Public Library in Oklahoma, takes us back to basics to examine classical models of logical fallacies that can help us help our customers find...
Apr 13, 2023
In leading our libraries towards success how can emotional intelligence play a role? On this show Jen Nelson, State Librarian of New Jersey, shares how our capacity to know ourselves, appropriately express our emotions, and handle our work relationships with empathy makes us more effective - and how this is...